Troubleshooting

FAQs

• NewWave is now Sparklight FAQs

Accessibility

• Accessibility FAQs
• Enabling Closed Captioning
• TiVo Bolt Accessibility
• Using a Relay Service

Phone

• General Questions
• Residential Phone Features
• Phone Troubleshooting
• Original Phone Service: Voice mail set-up
• Original Phone Service: No dial tone
• Setup And Retrieve Voice Mail

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TV/DVR Help

• Closed Captioning
• Tivo Bolt Accessibility
• Issue with Channel Number Entry on Remote
• Remote Control Instructions
• Remote does not change channels or control volume on cable box
• Something wrong with my TV picture

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Internet

• Top 10 Reasons for Slow WiFi
• Changing WiFi Password
• Data Plans FAQ’s
• Compatible Modems
• Check your Data Usage
• Commonly Used Internet Terms

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