Troubleshooting

FAQs

• NewWave is now Sparklight FAQs

Phone

• General Questions
• Phone Troubleshooting
• Original Phone Service: Voice mail set-up
• Original Phone Service: No dial tone
• Voicemail Message Tree
• Voice Mail To Email

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TV/DVR Help

• Issue with Channel Number Entry on Remote
• Remote Control Instructions
• Remote does not change channels or control volume on cable box
• Something wrong with my TV picture
• TV2GO is now TV Everywhere
• MLB Network Channel Drop

Internet

• Top 10 Reasons for Slow WiFi
• Changing WiFi Password
• Data Plans FAQ’s
• Compatible Modems
• Check your Data Usage
• Commonly Used Internet Terms

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