What is Call Forwarding?
Call Forwarding allows a user to forward their home number to ring at another location.
Step 1: Pick up the phone to verify dial tone
Step 2: Dial *72
Step 3: Verify confirmation dial tone is received.
Step 4: Dial the telephone number that the calls are being forwarded to as you would normally dial it (include 1 for long distance numbers, etc.).
Step 5: Verify confirmation dial tone is received and hang up.
Step 6: When calling party dials your home number, it will ring once and then forward to the number programmed.
Note: To deactivate the feature, follow steps 1 – 3 but use *73 instead.
Phone features can also be managed online within your Customer Portal.